Privacy Policy

OrthoAccel Technologies, Inc. (“OA” or “Company”) takes the privacy of our customers, patients and online visitors very seriously. This Privacy Policy addresses how we use and what we will and will not do with information collected online. By using and visiting the OA website, you consent to the terms of our Privacy Policy and our use of cookies, as described below. By filling out a form on this site and submitting Personal Information, you consent to OA's use of such information as provided below.

Types of Information Collected

We gather information directly from visitors of our website when they volunteer such information. This may come from signing up to receive OA newsletters, sending us emails or your email address, registering a product warranty, filling out a survey, participating in a contest, registering for a class, ordering products or services or filing out a form. Typically, the information we collect is limited to such things as name, practice or business name, mailing address, email address, serial number of device (for warranty purposes) and phone numbers but may include other relevant information (“Personal Information”). If you provide OA with Personal Information, you give consent to use such information as provided below. You may obtain access to your Personal Information or revoke your consent at any time by sending an email to info@orthoaccel.com

Use of Personal Information provided to OA

Personal Information may be shared with OA's distributors or other representatives and may be used in any of the following ways: To contact you via email, phone or by mail for OA related business.

  • To improve customer service.
  • To improve website, products, services and available information.
  • To manage a contest or CE courses.
  • To invite you to participate in a special OA promotion or event.
  • To manage warranty claims.
  • To fully process any purchases of our products and services.

Marketing and promotional emails received from OA will have a simple means to unsubscribe should you no longer wish to receive such information from the Company.

Disclosure of Personal Information to Outside Parties

OA may share the Personal Information you provide to its trusted distributors and representatives who assist OA with warranty claims, website management, marketing, analytics and other services and who are contractually obligated to maintain the confidentiality of your Personal Information.

Other than as provided above, OA will not sell, rent, trade, give away or otherwise divulge your Personal Information to any non-governmental third party unless required to do so by regulation or a court order.

In addition, OA may collect and use non-user specific data from cookies and/or IP addresses to aid in the study of demographics, marketing, and sales of our products and services.

Use of Cookies and IP Addresses

Our website uses cookies. A cookie is a small file of letters and numbers that we put on your computer if you agree or there's implied consent. These cookies allow us to distinguish you from other users of the website which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

The cookies we use are mostly 'analytical' cookies. They allow us to recognize and count the number of visitors and to see how visitors move around the site when they're using it, which sections of the site are most frequently visited, and for how long.. These cookies collect information in an anonymous form. OA utilizes this information to improve and enhance our website by monitoring the areas on the site which are most popular. This aggregated information may be shared with third-party partners to provide them with an overview of how OA visitors use the site. This helps us to improve the way our website works, for example by making sure users are finding what they need easily. The data collection and reporting behind this analysis is currently provided by Google Analytics. More information about Google Analytics, including a way to opt-out, can be found here. Other cookies are employed by plug-ins to our website, such as a video player that tracks the number of viewers and a live chat application that allows users to chat with our inside sales team.

OA's web servers gathers users' IP address and shares these IP addresses with Google Analytics to determine where people are visiting this website from.

Changes

This webpage contains the most recent version of the OA Privacy Policy. To ensure that our Privacy Policy remains current, it is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective upon posting.

Questions

Please contact us with any questions or comments regarding this Privacy Policy.

Last revised December 21, 2012.