Doctor FAQ

AcceleDent Aura with mouthpiece

AcceleDent Aura

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  • How does AcceleDent Aura work? By inserting the Mouthpiece – fitted around your existing fixed braces or clear aligners – and turning on the Activator for 20 minutes every day, AcceleDent Aura can speed up tooth movement by using SoftPulse Technology®. Faster tooth movement may decrease the duration of your orthodontic treatment and can even help to make your orthodontics more comfortable.
  • Is AcceleDent Aura safe? Yes. AcceleDent with SoftPulse Technology® has been demonstrated safe and reliable in U.S. clinical trials.
  • How is the orthodontic treatment accelerated? Your orthodontics work on their own by moving your teeth in specific directions. AcceleDent Aura uses SoftPulse Technology® to generate small vibrations, or micropulses, enhancing the movements directed by your orthodontics, allowing for faster tooth movement.
  • How do I know if I am biting into the Mouthpiece correctly and with the right amount of force? Bite pressure on the Mouthpiece should be just firm enough to hold AcceleDent Aura in place without using your hands. Avoid biting forcibly on the Mouthpiece as that may cause excessive wear.
  • Can I try to wear AcceleDent Aura while I am sleeping? No. It is not recommended that AcceleDent Aura be used while sleeping.
  • Can I wear my AcceleDent Aura when it is charging or connected to a computer? No, do not wear your AcceleDent Aura when it is charging or connected to a computer.
  • Do I have to do the full 20 minute treatment at one time? Yes. It is recommended that you use your AcceleDent Aura for a continuous 20 minute period each day.
  • If I absolutely have to interrupt the 20 minute session for a few minutes, when I turn my AcceleDent Aura back on, does it remember how long I used it? Yes. AcceleDent Aura will remember how long you used it as long as the interruption does not exceed five minutes.  After five minutes of being turned off, AcceleDent Aura will work for a full session of 20 minutes at its next use.
  • If I use AcceleDent Aura for more than the recommended 20 minute treatment time, does it add incremental benefit? No. Additional daily use greater than the prescribed 20 minutes duration is not recommended.
  • How often does AcceleDent Aura need to be recharged? The Activator should be recharged every three days.
  • What is the best way to clean AcceleDent Aura? The Mouthpiece should first be disconnected from the Activator and then rinsed well with lukewarm water after each use. You may occasionally use a soft liquid dishwashing detergent, a mild soap, or toothpaste to gently brush the Mouthpiece. The Activator can be wiped with a soft cloth as necessary. It is recommended that you allow AcceleDent Aura to air dry before being stored in the Travel Case. Do not place the Mouthpiece or the Activator in a dishwasher as this will void the warranty and could cause damage to the product.
  • Can I use my AcceleDent Aura in the shower? No. AcceleDent Aura is not water resistant and should not be used in the shower.
  • Can I sanitize my AcceleDent Aura and share it with a friend or family member who also has braces? No. AcceleDent Aura is a FDA cleared, single-user prescription device. Sharing the AcceleDent Aura and/or the Mouthpiece is prohibited. Your orthodontist prescribed AcceleDent Aura for your use only, based upon your unique orthodontic treatment plan. Use of AcceleDent Aura without the supervision and direction of an orthodontist may result in adverse unintended consequences.
  • What type of battery does AcceleDent Aura contain? The rechargeable battery in AcceleDent Aura is a medical grade lithium ion battery.
  • What should I do with my AcceleDent Aura once treatment is finished? You should dispose of your AcceleDent Aura as you would with any other device with a rechargeable battery. Reference the “Disposal” section of the Directions for Use manual for further details.
  • Is my AcceleDent Aura under warranty? Yes, the warranty details can be found in the Directions for Use manual, click here.
  • What does it mean if my Activator stops working and the LED Indicator is flashing alternating green and orange? The Activator will deactivate after completing the equivalent of 18 months of 20 minute daily sessions. If you are in the middle of a treatment plan, please contact your orthodontist.
  • Why did the date change on my FastTrac Usage Report?  If your Activator battery is fully drained and the Activator shuts down (no flashing LED Indicator or vibrations), the date on the Usage Report will reset to January 1, 2012. This only happens if the Activator has not been used. The battery has to be charged when the LED indicates a low battery (shown when the LED Indicator is quickly flashing orange and the Activator is powered on but not charging). For Activators with completed sessions, the time will be reset to the date based on the last session completed. Refer to the FastTrac Usage Report section in the Directions for Use to reset the date, click here.

AcceleDentAcceledent classic with mouthpiece

PDF Version

  • Is there a trouble-shooting guide available? Yes. There is a trouble-shooting guide available here.
  • Is there any clinical trial information available? Yes. To review the clinical trial data and results, click here.
  • What if my patient has an open bite? AcceleDent has been designed to work with only three points of contact: two posterior and one anterior. A Mouthpiece has been designed to work effectively in an open bite malocclusion.
  • Can a patient use AcceleDent 10 minutes before an appointment and 10 minutes after an appointment? It is recommended that patients use AcceleDent for 20 minutes continuously per day.  However, some doctors have reported that patients’ discomfort after adjustments at an orthodontic appointment is decreased by using AcceleDent just prior to and immediately after their appointment.
  • Are there special sterilization procedures outlined for the Mouthpieces? Yes. Detailed sterilization procedures are provided in the AcceleDent Ortho Guide, click here.
  • Does a patient continue with the same Mouthpiece throughout his or her treatment? In some cases, the orthodontist may change Mouthpieces to adjust for a new bite or tooth position.
  • How will I be able to tell if the patient is using the AcceleDent for the instructed 20 minutes per day? The Charging Port has the ability to track the patient’s usage; ask the patient to bring in the Activator so that you can check the usage while the patient is in the office.  Place the patient’s Activator onto a Charging Port to view patient usage via the Smart Display window.
  • How do patients benefit from using AcceleDent? AcceleDent is designed for faster orthodontic treatment.  It is a non-invasive and non-surgical device, and is very easy to use.  Faster orthodontic treatment may lead to increased patient satisfaction, which can promote increased patient referrals.  Faster treatment may also reduce oral health issues (white spot lesions, gingival health, caries, etc.) related to dental hygiene.
  • How does offering AcceleDent to our patients benefit the practice? There are many ways in which your practice may see benefits. AcceleDent not only helps differentiate your practice, but it may also increase referrals from dentists, hygienists, and patients. Faster orthodontic treatment time can mean it is easier for patients to make the decision to start treatment today, and happier patients can mean more new patient starts from adults, teens, and children.
  • What benefits may Treatment Coordinators see by offering AcceleDent? Treatment Coordinators can see an increase in case acceptance in both children AND adults and may also see a reduction in second and third opinions. This helps instill confidence in both the practice and the doctor, and drives increased patient satisfaction. AcceleDent also provides the Treatment Coordinator yet another opportunity for patient education.
  • How will I explain about the cost of AcceleDent to patients? It is very important to discuss and build the value of a faster, more comfortable treatment experience. Be clear about the cost and financing options as you educate and reassure patients and parents, without having preconceived ideas of what patients can pay. Make sure you offer the same options to every patient, and recognize that shorter treatment times with AcceleDent may mean offering different payment options.